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  • Qwik Tip - Enforce Start Time

    Have you noticed your students are arriving in your sessions long before you even though you selected the option for Attendees to join the session early:  10 minutes before start time when you set up ...

  • Pane 1: Available Tools

    HOSTS & CO-HOSTS ATTENDEES Play Recorded Audios Play Recorded Videos Live Stream Web Cams Overlay Web Cam Personal Web Cam Recording   Play Recorded Audios In Pane 1, select Audio to pull up the list ...

  • Dashboard Panel: Total Sessions Recorded

    The Total Sessions Recorded displays the total number of sessions recorded.   Use Case Scenario You need to know how many sessions were recorded for a particular class (like Conversational French), ov...

  • Qwik Tip - Busy Mic Status and How To Resolve

    You are in a session and your attendees report they cannot use the mic and it shows The Microphone is Busy... or their microphone is outlined in red and they are unable to click it, this means your se...

  • Server Side Recording

    HOST & CO-HOSTS ATTENDEES What is Server Side Recording? How to Record a Session Auto Record in a Session How To Access, Share, and View A Recording Breakout Room Recordings Recording Viewing Options ...

  • Dashboard Panel: Session List

    The Session List panel displays sessions matching the filter. It shows up to 10,000 results.   Drill-Down to see Session with Attendees List Hover over the i (information) icon, then click on the link...

  • Qwik Tip - Release Mic Control

    Do you ever receive either or both of these messages while in a Jigsaw Session using Chrome on Windows?   Both messages are indicators that the microphone Chrome has allowed the session to access has ...

  • Dashboard: How to Use The Engagement Analytics Dashboard

    Jigsaw Interactive's Engagement Analytics Dashboard (commonly referred to as Dashboard) measures user engagement in every session and provides actionable analytics.  This information can be viewed in ...

  • Qwik Tip - Disabling Hardware Acceleration

    In Google Chrome and Microsoft Edge, when hardware acceleration is enabled it is supposed to allow the browser to access your device graphics hardware to speed up the processes in hopes of improving t...

  • Co-Host Role - What I Can Do In The Session

    What is a Co-Host Designating Co-Hosts What can Co-Hosts do What is a Co-Host A Co-Host is a role that is designated by the creator of the session also known as the Host.  This allows one or more part...