For added security, Jigsaw has applied new rules around the Invite Option: Session Link - Password NOT Required. Here's How It Works 1 - When a user clicks this type of session link, they will be pr...
There are three ways to join a session. Logging in using your Jigsaw username and password (credentials) Clicking on the Session Link provided by the host and logging in using your Jigsaw credentials ...
What is a User Account Profile? Create a User Account Profile Security Questions / Answers Editing an Account Profile Types of Account Profiles Company Settings and Seats GDPR What is a User Account...
Access to the Test My Computer page is available in two ways: 1 - Direct link: https://app.jigsawinteractive.com/Conference/TestMyComputer 2 - From My Account Open Device Settings to ensure your web c...
HOST & CO-HOSTS ATTENDEES Menu Bar i (Information) icon Filtering Upcoming Sessions Past Sessions Recorded Sessions Logo This logo will return you to the home page. Menu Bar The menu bar is home t...
Password Reset Tool Online Password Reset Email Password Reset Manual Password Reset Q: Why do I need a password? A: If you create a Jigsaw user profile, you are required to create a password which ...
Overview This article provides guidance for first-time and returning users on how to log in to Jigsaw Interactive, including creating an account, logging in, dealing with security checks, and troubles...
The following table contains a list of roles and its respective permissions: Legend: ...
Overview In some cases, you may notice that Jigsaw is cropping the camera feed or the depth is not what you expect, and would like to know if this is expected. Information This is expected for wide or...
This article addresses the issue of constant redirects and a white screen when attempting to launch Jigsaw sessions, particularly on a new computer. Users may experience a problem where attempting to ...