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  • Editing a Recurring Session

    Editing the Master Session Editing Recurring Sessions   Q:    How is editing a Recurring Session different from a One-Time or Open Session? A:    Recurring Session are multiple sessions that recur ove...

  • Recurring Sessions

    Create a Recurring Session View a Recurring Session on the My Sessions Screen   Q:     What is a Recurring Session and how does it work? A:     These are multiple sessions that recur over a period of ...

  • How to Cancel a Jigsaw Session

    Q:  What happens when you cancel a session in Jigsaw? A:  Jigsaw will send the Host a cancellation email and the session is removed from Upcoming Sessions. Once a session is cancelled it cannot be res...

  • How to Edit a Jigsaw Session

    Editing a Session Real-Time Session Edits   Q:  After a session is created, can it be edited?   A:  Yes, the Session Details, Session Settings, Invitation List, and Session Assets may be edited. Q:  C...

  • How to Import a CSV File

    The CSV import is a handy tool for adding a large number of users into your Attendee Manager and / or create or update existing Jigsaw account profiles. The most critical step to ensure a successful i...

  • Attendees and Attendee Manager

    Session Attendees Using the Attendees Page Adding Attendees Adding Groups Attendee Roles Assignment/Promotion Attendee Manager   Session Attendees The Attendees page contains a 2-pane view.  All avail...

  • Assets and Asset Manager

    Using the Asset Page Navigating Asset Manager   Q.  Are there any limitations on Jigsaw Presentation Uploads or Conversions? A.  The following are new Jigsaw Presentation Upload/Conversion Limitations...

  • Clone Session

    Clone Session Select Session Session Details   Q:   What does it mean to clone a session? A:   Cloning is a quick way to make a copy of an existing session including invitees, assets, and the whiteboa...

  • Anonymizing Users

    There are times when names in a session recording need to be anonymized such as with FERPA compliance. In a Live Session, the names would appear normal so the Host/Co-Host, and other Attendees, will b...

  • How to Create a Jigsaw Session

    Creating a Session Session Details Session Settings Session Assets Sessions Attendees Creating a Session From the homepage use the Create Session Button   You can also create a Session from the Sessio...