The “Your subscription has expired” is caused by: The Company account has expired. This is found on the Jigsaw Administration page under that company’s details. Best way to locate is search by the e...
Due to some people experiencing intermittent audio and/or video delays during sessions we have built a new feature within Jigsaw that will help monitor and manage these challenges. As you all probably...
Problem: (Referencing Assembla ticket 3768) User is getting error message Internal Server Error. Please note, there could be other reasons for this error than what is listed here. If you discover addi...
Problem: 1. User is logged into Jigsaw and clicks a link to a session where a new browser tab is opened in the same browser. And / OR 2. User is logged into Jigsaw and the browser page has timed out...